Terms of sale


SALES POLICY




1. General Information



This Sales Policy governs all purchases made through [Your Store Name] (“Company”, “we”, “our”, or “us”).

By placing an order on our website, you agree to be bound by this Sales Policy in full.


We reserve the right to update, modify, or replace any part of this policy at any time without prior notice. The version published on the website at the time of purchase applies.





2. Nature of Our Business (Dropshipping Disclosure)



Our store operates using a dropshipping fulfillment model.

This means:


  • Products are shipped directly from third-party suppliers or manufacturers.
  • We do not always hold physical inventory.
  • Shipping times may vary depending on supplier location and logistics.



By purchasing from us, you acknowledge and accept this fulfillment method.





3. Orders & Acceptance



  • All orders are subject to verification and acceptance.
  • We reserve the right to refuse, cancel, or limit any order for any reason, including:
    • Suspected fraud or unauthorized transactions
    • Pricing or description errors
    • Supplier stock issues
    • Shipping restrictions



If an order is canceled after payment, a full refund will be issued.





4. Pricing & Currency



  • All prices are displayed in [currency] unless otherwise specified.
  • Prices may change at any time without prior notice.
  • We are not responsible for typographical pricing errors.
    In case of error, we may cancel the order and issue a refund.



Customers are responsible for:


  • Import duties
  • Taxes
  • Customs fees
  • Any local charges required by their country



These fees are not included in product prices or shipping costs.





5. Payment Terms



We accept secure payment methods displayed at checkout.


By submitting payment, you confirm that:


  • You are authorized to use the payment method
  • Billing information is accurate and complete



We reserve the right to:


  • Request identity verification
  • Cancel suspicious transactions






6. Shipping Policy




Processing Time



Orders are typically processed within 1–5 business days.



Delivery Time



Estimated delivery time: 7–25 business days depending on destination and supplier.


Delivery times are estimates only and not guaranteed.


We are not liable for delays caused by:


  • Customs clearance
  • Postal disruptions
  • Natural events
  • Carrier issues
  • Incorrect shipping information provided by the customer






7. Lost, Stolen, or Delayed Packages



Once a package is handed to the carrier:


  • We are not responsible for lost or stolen packages marked as delivered.
  • Customers must contact the carrier or local authorities if theft occurs.



If tracking shows no movement for an extended period, we may offer:


  • A replacement shipment, or
  • Store credit or refund at our discretion.






8. Returns & Refunds




Eligibility



Because we use dropshipping suppliers:


  • Returns are not automatically accepted.
  • Customers must contact us first before sending any item back.



Unauthorized returns will not be refunded.



Valid Refund Reasons



Refunds or replacements may be granted if:


  • Item arrives damaged or defective
  • Wrong item received
  • Item not received after confirmed loss



Proof such as photos or videos may be required.



Non-Refundable Situations



We do not offer refunds for:


  • Buyer’s remorse
  • Incorrect address provided by customer
  • Normal shipping delays
  • Minor differences in color/size due to screen display
  • Customs seizure or unpaid import fees






9. Chargebacks & Disputes



By purchasing from our store, you agree to:


  • Contact us before initiating a chargeback or dispute.



If a chargeback is filed fraudulently or without contacting us, we reserve the right to:


  • Provide evidence to the payment processor
  • Ban future purchases
  • Pursue legal recovery of losses where permitted by law






10. Product Descriptions & Accuracy



We attempt to ensure all product descriptions and images are accurate.

However, we do not guarantee:


  • Exact color representation
  • Packaging variations
  • Minor design differences from suppliers



Such variations do not qualify as defects.





11. Limitation of Liability



To the maximum extent permitted by law:


  • Our liability is limited to the amount paid for the product.
  • We are not liable for indirect, incidental, or consequential damages, including:
    • Loss of profits
    • Business interruption
    • Personal inconvenience






12. Force Majeure



We are not responsible for failure or delay in performance caused by events beyond our control, including:


  • Natural disasters
  • War or civil unrest
  • Pandemics
  • Government restrictions
  • Transportation disruptions






13. Governing Law



This Sales Policy is governed by the laws of [Your Country/Jurisdiction], without regard to conflict-of-law principles.


Any dispute shall be resolved in the courts of that jurisdiction, unless otherwise required by consumer protection laws.





14. Contact Information



For any questions regarding this Sales Policy, contact us at:


Email: nexorapulseringpro@gmail.com

Business Name:Nexora

 





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